Jacob's Creek

Our vast range of wines capture our passion for creating great tasting wines that’s defined by our region and crafted by our winemakers.

FAQs

Question delivery policy
Answer

Minimum order amount for free delivery is HKD500 for most of the areas in Hong Kong. Otherwise, HKD80 delivery charge will be added to the order with the amount less than HKD500.


Standard delivery is 3-5 business days. Remote areas may take extra 1-2 business days.

Question refund policy
Answer

Refunds are only available for damaged or out of stock items. The cost of miles rewarded will be deducted from the refund amount.


Contact our customer service for refund.

contact customer service

payment and rewards

phone: +852 6270 8800
email: [email protected]

delivery and products