Sonos 是極致打造的無線家居音響系統:連接Wi-Fi網絡令家中每一個角落沉浸著一流音色。 每一款音響由內到外都是採用最先進的軟件和精心設計。 “Hear how sound should sound.”


Question delivery policy
Shipping is free for all orders that are HKD5,500 and above. 
For orders below HKD5,500, there will be a shipping charge of HKD200 incurred.
Question refund policy
We do not cover buyers' remorse and orders placed are non-refundable.
Should there be any exceptions in which refunds are permitted, we will need to charge a refund and restocking fee.

If a product is deemed as defective on delivery, the recipient may contact TC Acoustic for an exchange.

Our policy allows for exchange of item(s) if it meets all of the following criteria:
1) The item(s) is/are returned within seven (7) days from the delivery date
2) The item(s) is/are supported by a proof of purchase (E.g. Receipt, Invoice)
3) There is a valid reason for the return or exchange

Valid Reasons:
a) Damaged: The product was damaged when you received it
b) Defective: The product does not function according to manufacturer’s specification
c) Incorrect/wrong item: A wrong product has been delivered (E.g Wrong Colour, Wrong Item)
d) Missing items/parts: Missing items/parts as indicated on the product packaging



電話號碼:+852 6270 8800
電郵: [email protected]